Family Counseling Services to Relocate and Provide Expanded Services to the Community

Family Counseling Services (FCS), is excited to announce the planned relocation of our Cortland services to 165 Main Street in the former Crescent Corset factory building. The move will be completed in stages. Currently, the agency provides services at four separate locations on Main and North Main streets in Cortland including our Prevention program and the LGBTQ Center. The new facility will allow the agency to consolidate services into a single location.

Stage One

The outpatient mental health and chemical dependence clinics (located at 10 N. Main) will close at noon on Thursday June 7 and reopen at the new site for client services on Wednesday, June 13. Clients have been provided with detailed information regarding the change in location. The agency’s administrative offices will also be relocated to the new facility as part of Stage One.

Stage Two

The primary care clinic, located at 28 North Main Street in Cortland, will move to the new facility in the near future. Primary care services will continue to be provided at the current location until the move.  Clients will be notified when that move occurs.

Stage Three

Cortland Prevention Resources and the LGBTQ Center located at 73 Main Street will move at a future date. They will continue to operate out of their current location until that time.

Final details are being completed for the new reception area that welcomes clients into the new facility.

Family Counseling Services will occupy a significant portion of the first floor of the newly renovated facility. Local developer David Yaman, of Yaman Real Estate, has been working with the agency to design and build office, program and clinical space that will better meet the needs of the agency. Behavioral health and primary care services will be located in Suite A and Cortland Prevention Resources and the LBGTQ Center will be located in Suite B.

The new facility offers spacious counseling offices, medical treatment rooms and group meeting rooms allowing the agency to enhance the experience for their clients and meet the increased demand for services. Last year, the agency began providing integrated primary care for individuals receiving behavioral health services. With the co-location of all services, clients will have easier access to a range of professionals to meet their physical and behavioral health needs.

The new space includes a large conference room and even larger multi-purpose room to address agency needs and provide an opportunity to host meetings and trainings for the benefit of their staff, other non-profit agencies and members of the community.

The tall factory windows and original wood floors add to the industrial feel of the new space.

“Family Counseling Services is pleased to be part of an effort to revitalize our community while creating a space that better meets the needs of the children, adults and families that we serve,” said Lisa Hoeschele, CEO and Executive Director of Family Counseling Services.

The Crescent Corset factory was built in 1923, making corsets for J.C. Penney. It is listed on both the state and national registers of historic places. Due to the historic designation, changes to the property had to adhere to state regulations and maintain the historic features of the facility. Sunshine cascades through the towering factory windows and the original wooden floor is being refurbished. The industrial nature of the building has been maintained with exposed pipes and ductwork.

Established in 1970, Family Counseling Services is a professional organization that offers mental health, chemical dependence, and school-based counseling, as well as integrated primary care. Prevention services are offered through their prevention division, Cortland Prevention Resources. The Cortland LGBTQ Center is a division of FCS and provides services and resources to members of the LGBTQ+ community and their allies.


The agency is in the final stages of a merger with Family & Children’s Society based in Broome and Tioga counties. The larger agency will be more effective when negotiating contracts in a managed care environment.  The merger will lead to financial sustainability that assures ongoing availability of essential behavioral health care services for Central New York and the Southern Tier.

With the merger, the agency will employ over 200 clinicians, prescribers and administrative support staff and provide services to over 10,000 people in 22 school and community-based clinics in four counties in Central New York and the Southern Tier.

3 Responses

  1. Derek M. Titus Sr. CASAC2

    Good evening;
    This is Derek M.Titus Sr.,CASAC 2
    I have had an interview and was hoping I could be a part of the team at your new locations. I have 7 years experience in Group and Individual Counseling,Treatment and Updated Treatment Plans. I am fluent in Case Management of 30+ Clients including Bio/Psych/Social, Orientations, Admissions Coordination of Care and Referrals.
    I am available for a follow up interview and am eager and honored to be considered for a position with your agency

    • Family Counseling Services

      Thank you. I have shared your post with human resources and hiring staff.

  2. Kevin

    Your OPC In Binghamton NY – Are you implementing certified recovery peer advocates / recovery coaches in your clinic.